Return & Refund Policy

You have the right to request a refund within 14 days from which you take possession of the items.
Items must be in original condition and the original receipt (or copy) must be provided.
To request a refund, you must inform us (orders@rtmediasolutions.com.au) of your decision to withdraw from this contract.
To meet the refund deadline, it is sufficient for you to send your communication concerning your request before the fourteen-day period has expired.
We shall only refund the payments for the items you purchased. No refund will be made for delivery costs.
We may withhold payment of the refund until we have received the goods back.
The item shall be returned by post or handed over to us without undue delay and, in any event, no later than 14 days from the day on which you communicate your request from this contract to us. You are liable for the shipping costs of the item.
Only full-priced items may be refunded; sale items are excluded from the refund